Contact

Talk to the people who pack the boxes

Frame sizes, mat apertures and delivery queries are answered here.

Email

Within 1 business day

[email protected] — the fastest way to reach us.

Service hours

Monday to Saturday, 10:00 AM to 6:00 PM IST

We answer the next working day for anything sent after hours.

Postal address

Thane

Shop no 105, Manpada, Ghodbunder Rd, near Bharat Petrol Pump, Chitalsar, Thane, Maharashtra 400607, India

Business details

Velivora Archive
Shop no 105, Manpada, Ghodbunder Rd, near Bharat Petrol Pump, Chitalsar, Thane, Maharashtra 400607, India
Email: [email protected]
Phone: +91 9022955226
Customer service hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

The address is where the business is registered, not a shop counter. Do not send a return to it until we have confirmed the return.

To save a round trip

If your question is about a delivery, include the order number — it is on your confirmation email and it saves a round trip. If something arrived damaged or wrong, attach the unboxing video and write within 48 hours of delivery so we can raise the courier claim in time.

Send us a message

    Email is the fastest route for delivery and returns. We do not run support through social media.